Returns and Warranty

Vsgun only accepts returns for possible defects in the product.
We do not accept returns for malfunction of the replicas due to misuse, wear or open replicas, modified or manipulated.

To make use of the guarantee will be essential, present the marker in its original packaging with its original accessories.

The guarantee period for the markers will be 6 months, it is very important for us that the customer does not notice the difference between buying in a physical store and buying in an online store, that is undoubtedly our priority and therefore we pay special attention to returns.

If a return must be made, the product will be sent as received, including the original packaging and all accessories. Before sending the product, it is necessary to contact us at the following email info@vsgun.com to be able to talk about the return.
Once we talk about the possible problem that the product may have, we will send a MRW messenger to pick up the product. In the event that the product is in poor condition and is not the customer's fault, Vsgun will cover the shipping costs of the product. round trip.

In the event that the product sent has no malfunction, this manipulated or the symptom is not covered by the product warranty, the customer will be responsible for covering the return costs, labor and parts used to solve the problem.

In the event that the customer purchases a clothing product in which the size is perfectly specified and if it does not fit well and wants to change it, Vsgun will offer to exchange it without any problem, but the customer must run with the round trip costs

The batteries have a guarantee period of 30 days, enough to check that they work correctly.

Address and company data:

Calle Rio Ebro Nº 49
Aldeamayor De San MartÍn - 47162
Vallladolid
España
Telephone 628-828-864

Shop's owner Sergio Garcia Diez with NIF 53560169T